Privacy Policy – DynaSend (Digitech Branding, LLC)

Effective date: 14 March 2015

Last updated: 13 November 2025

Digitech Branding, LLC (“DynaSend,” “we,” “us,” or “our”) is committed to protecting your privacy and being transparent about how we collect, use, disclose, and protect personal information.

We are in the process of achieving compliance with the EU–U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss–U.S. DPF (collectively, the “DPF”) as set forth by the U.S. Department of Commerce. We will self-certify that we adhere to the DPF Principles for personal information received from the European Economic Area (EEA), the United Kingdom (and Gibraltar), and Switzerland.

• Learn more about the DPF program: https://www.dataprivacyframework.gov/
• (Coming soon) View our certification: [our DPF public listing URL will be here soon]

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1) The Information We Collect

We collect the following types of information when you use our websites and services or communicate with us:

• Contact data (e.g., name, job title, company, email address, phone number, and other details you or your organization provide to generate your email signature or digital business card).
• Account and usage data related to the DynaSend Email Signature Add-in (e.g., a signal that the add-in is active for billing purposes).
• Technical/log data (e.g., IP address, browser type, referring page, date/time and duration of visit) to maintain site functionality, security, and analytics.

We do not sell, rent, or otherwise share personal information for advertising/marketing purposes.

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2) How We Use Personal Information (Purpose Limitation)

We process personal information to:

• Provide, operate, and support our email signature and digital business card services;
• Communicate with customers and users (e.g., onboarding, updates, support, billing);
• Maintain security, troubleshoot, and improve our services; and
• Fulfill legal, contractual, or regulatory obligations.

We will only process personal information for the purposes disclosed here or for purposes compatible with those purposes.

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3) Choice (Opt-Out) and Sensitive Data

Where required, you may opt out of:

• Disclosures of your personal information to third parties not acting as our agents; and
• Uses of your personal information for materially different purposes than those for which it was originally collected.

To exercise your choices, contact privacy@dynasend.com. If we process sensitive data (as defined by applicable law/DPF Principles), we will obtain your opt-in consent or follow other applicable legal bases.

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4) Accountability for Onward Transfers

We may disclose personal information to service providers/agents (e.g., hosting, infrastructure, billing, support) strictly for limited and specified purposes. We require these third parties, via contract, to:

• Provide at least the same level of privacy protection as the DPF Principles;
• Process personal information only for the limited and specified purposes consistent with our instructions; and
• Notify us if they can no longer meet these obligations.

We remain liable under the DPF for any onward transfers to third parties that process personal information in a manner inconsistent with the DPF Principles, unless we prove we are not responsible for the event giving rise to the damage.

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5) Security

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect personal information against loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Our services are hosted on Amazon Web Services (AWS) and protected by Cloudflare. We enforce “Modern TLS Only,” serving HTTPS traffic over TLS 1.2 or higher.

Primary data locations are AWS US East (N. Virginia, Ohio); and AWS EU West (Ireland).

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6) Data Integrity, Minimization, and Retention

We take reasonable steps to ensure personal information is reliable, accurate, complete, and limited to what is relevant for the purposes of processing. We retain personal information only for as long as necessary to achieve those purposes or as required by law/contract. Upon termination of service, we securely delete or de-identify personal information within a commercially reasonable period.

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7) Access, Correction, Deletion

Individuals from the EEA, UK, or Switzerland have the right to access the personal information we hold about them and to request correction, amendment, or deletion where it is inaccurate or processed in violation of the DPF Principles.

Submit requests to privacy@dynasend.com. We will respond within the timeframes required by applicable law and the DPF (generally within 45 days).

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8) DPF Recourse, Enforcement & Liability

In compliance with the DPF Principles, DynaSend commits to resolve complaints about our collection or use of your personal information.

Please contact us first with any DPF-related complaints:

Rex Weston, President
Digitech Branding, LLC (and DynaSend.com)
PO Box 46, Lancaster, WI 53813, USA
privacy@dynasend.com

If we do not resolve your complaint, you may pursue no-cost independent recourse through our chosen Independent Recourse Mechanism (IRM):

• Independent Recourse Mechanism: Verasafe
• Submit a complaint: https://www.verasafe.com/public-resources/dispute-resolution/submit-dispute/

For EU/EEA individuals, we also commit to cooperate and comply with the advice of the EU Data Protection Authorities (DPAs) with regard to unresolved DPF complaints. For the UK and Switzerland, we likewise commit to cooperate with the UK ICO and the Swiss FDPIC.

Under certain conditions, you may invoke binding arbitration for unresolved DPF complaints (see the DPF “Annex I” mechanism).

The U.S. Federal Trade Commission (FTC) has jurisdiction over DynaSend’s compliance with the DPF.

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9) Required Disclosures

We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

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10) The DynaSend Email Signature Add-in

Our add-in inserts email signatures into outgoing messages generated from Microsoft O365 Outlook clients.

It does not collect data from a user’s device or email messages, and it does not transmit data back to us, except it sends a signal indicating that the user is actively using the add-in (used only for billing). The add-in is developed in accordance with best programming practices.

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11) Google Workspace Data Flow

Our Google Workspace app can only be installed by the Google Workspace super administrator. Installation authorizes our app to pull Workspace user and group data and push back signature HTML for all users.

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12) Children’s Data

Our services are directed to business users and are not intended for children. We do not knowingly collect personal information from children.

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13) Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We will post updates to https://dynasend.com/privacy/ and revise the “Effective date.” If changes materially affect how we handle personal information, we will take appropriate steps to notify you.

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14) Contact Us

Digitech Branding, LLC (and DynaSend.com)
PO Box 46, Lancaster, WI 53813, USA
privacy@dynasend.com